The ever-increasing prices of domestic LPG cylinders are causing significant financial strain on average households. Currently priced at ₹1062, the cost of an LPG cylinder has become unaffordable for many consumers. Adding to the burden, delivery personnel are reportedly charging an additional ₹20 to ₹30 for home delivery, which goes beyond the prescribed price.
In light of this, the government and gas companies are urging consumers to file complaints against such practices. This article sheds light on the current issues surrounding domestic LPG prices and provides actionable steps for consumers to protect their rights.
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Domestic LPG Cylinder Price: A Steep Rise
The price of a domestic LPG cylinder has soared to ₹1062, leaving middle- and lower-income households struggling to manage their monthly budgets. With energy costs already high, this price hike exacerbates the financial burden on millions of families across the country.
What Are Dealers Saying?
Gas dealers emphasize that clear instructions have been issued to delivery personnel regarding adherence to the prescribed cylinder prices. Under no circumstances should delivery staff charge customers more than the fixed price. Any deviation from this rule is considered unauthorized and unethical. Gas companies have committed to ensuring that cylinders are delivered to consumers without any additional charges.
If customers encounter cases where delivery personnel demand extra money, they are encouraged to report such incidents promptly to the company’s helpline numbers for swift action. Companies assure that immediate action will be taken against employees found violating the rules.
How Consumers Can Address the Issue
If you are being asked to pay extra by delivery personnel, here are some steps you can take:
- Refuse to Pay Extra: Politely inform the delivery personnel that additional charges beyond the fixed price are not authorized.
- File a Complaint: Note down the delivery details and file a complaint with the respective gas company’s helpline.
- Spread Awareness: Share this information with friends and neighbors to help others avoid being overcharged.
- Use Digital Payment Methods: Pay only the specified amount using traceable payment methods such as UPI, mobile wallets, or bank transfers.
Gas Company Helpline Numbers
Below is a list of helpline numbers to assist consumers in reporting unauthorized charges or seeking support:
Bharat Gas Helpline Numbers
- Mumbai: 022-25546434
- Pune: 020-26336677
- Nashik: 02551-230381
- Solapur: 0217-2357305
Indane Gas Helpline Numbers
- Toll-Free: 1800-2333-555
- LPG Emergency: 1906
- Missed Call Booking: 84549-55555
- WhatsApp Booking: 75888-88824
HP Gas Helpline Numbers
- Mumbai: 022-23789152
- Nagpur: 0712-2520617
- Pune: 020-26213104
- Aurangabad: 0240-2485269
Why Addressing This Issue Matters
With the rising cost of living, ensuring that consumers are not subjected to unfair practices is essential. Addressing unauthorized charges not only reduces financial strain but also promotes transparency and accountability in the distribution process. Companies must take stringent action to eliminate unethical practices and uphold consumer trust.
Conclusion
The surge in domestic LPG prices highlights the importance of consumer awareness and advocacy. By refusing to pay unauthorized charges and promptly reporting violations, consumers can contribute to a fair and transparent system. Gas companies and government authorities must work together to ensure that every household receives gas cylinders at the prescribed price, free from any unwarranted extra costs.
If you’re facing challenges related to LPG cylinder pricing or delivery, remember that your voice matters. Utilize the provided helpline numbers to report issues and protect your rights as a consumer.